Lee Novak

Dear Lee, I have worked in sales for the past fourteen years and have seen fads come and go. The latest is CRM that, my company has forced upon me. Isn’t CRM just another way for my company to act like BIG BROTHER to watch and monitor my every move? Stan, Tx Dear Stan, Would you board a commercial airline if you knew, 1) the plane was lacking a navigational system, 2) you would be flying to the busiest airport in the world without the aid of an air traffic controller or radar, and 3) the pilots would not have any radio contact to direct their take off or landing approach? Most likely not. CRM is not a fad nor is it a way for your company to act as BIG BROTHER! CRM is a navigational tool that, when used properly it will increase your profitability, productivity and enhan... (more)

Six Keys to Change the Sales Culture From Me to We

Dear Lee, I truly enjoy reading your sales and leadership articles. I am currently an HR professional at a mid size company and I was wondering if you could address the following question, for a training project I am hosting for our Sales VP's; Sales Units are often referred to as TEAMS yet it seems that it is actually an INDIVIDUAL SPORT. How does management incorporate the team concept... (more)

Twenty Five Motivational Quotes and Thoughts for Today's Sales Leaders

The following represents twenty five of my favorite motivational, thought provoking and inspirational quotes which I have accumulated through the the years. I hope that you will find them useful, enjoyable and entertaining as you prepare to slay the competitive dragons! OVERCOMING OBSTACLES AND SETBACKS 1) Fall Down Seven Times Get up Eight. 2) If you are going through hell (lost a deal, be... (more)

The Ten Attributes of a Magnetic Sales Professional

Google “what it takes to be a successful salesperson” and one will get 121,000 different perspectives on what it takes to be one. However, in today’s competitive landscape what companies are truly looking for is, the rare individuals who can overachieve the sales and revenue goals, retain and increase the share of wallet of the existing client base and have the ability to drive new busin... (more)

21 Daily Creeds for a More Successful and Fulfilling Career and Life

The Difference between a Piece of Coal and Diamond is how Long it Has Been under Pressure. The best way to move the Mountain of Fear, Defeat and Despair is one stone at a time. What follows are 21 Daily Creeds for a More Successful and Fulfilling Career and Life: I. I will always seek and merit divine help II. I will succeed at home first III. I will never compromise with honesty IV. I wi... (more)